Powered by the IntelliClick web service installed on your network server, Smart Survey adds results to your GoldMine system in real time, as responses are posted by your survey participants. Use GoldMine automated processes to monitor survey results and trigger actions as issues or opportunities are identified. Results can be easily reviewed through reports and dashboards accessed directly within GoldMine.
Use the Quick Response survey option to prepare custom, "one click" survey. This offers an alternative to more complex extended surveys and allows either numeric or text ratings. Generate a complete email template with survey options in a matter of minutes. Use these surveys directly within GoldMine to send to any individual contact or target audience.
Your survey can set workflow automation the moment the survey is completed. This allows other conditions to be monitored and follow-up actions taken. Designated recipients can be notified instantly by e-mail or text message at the time a survey response is completed.
Trigger emails with a link to your survey to go out individually based upon conditions within your GoldMine system. An example could be a client satisfaction survey based upon the completion of an appointment or other actions taken. Target a segment of your database to quickly reach out and obtain their input using an email campaign.
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