|
Effective
Date: This
Privacy Statement
is effective, and was last updated, as of May 10, 2010.
GENERAL
Our
Commitment to Your Privacy
Welcome
to the Business Automation Solutions, Inc., web site(s)
located at www.intelliclicksoftware.com and
www.moreproductive.com. These websites, together with any successor website(s) thereof, and any
other websites of Business Automation Solutions, Inc., or its
subsidiaries, are collectively referred to herein as the
"Site(s)." This
Privacy Statement describes the types of personal information
we collect on these Site(s), how we may use that information,
and with whom we may share it.
We also tell you how you can reach us to answer any
questions you may have about our privacy practices.
Your
privacy is important to us. We respect your concerns about
privacy and value our relationship with our customers and
those who use our Site(s).
We collect certain types of information about the users
of our Site(s) and the licensed products and other services
offered on the Site(s) (the licensed products and other
services are collectively referred to herein as the
“Services”). For
purposes of this Privacy Statement, the terms "we,"
"us," "our," and "Business Automation
Solutions," refer to Business Automation Solutions, Inc.
"You" and “your”
refers to you, as a user of the Site(s) and/or the
Services. You
should take the time to understand the conditions of our
online collection, use, and disclosure of your information,
and how you can correct, make changes to, and opt-in or
opt-out of the collection, use, and disclosure of such
information.
Please
note that this Privacy Statement applies solely to information
we collect on or through the Site(s) and the Services, or via
emails we send that direct you to the Site(s), and does not
apply to information we may have collected through other
means.
You
consent to the terms of our Privacy Statement as described
herein by using the Services and/or the Site(s), whether you
entered the domain name directly or clicked on a hyperlink
that brought you to the Site(s). If
you do not consent to the terms of our Privacy Statement you
do not have the right to access or use the Site(s) nor any of
the Services. If
you have any questions regarding this Privacy Statement or our
information collection and use practices, please contact us
via any of the means set forth below.
METHODS
OF COLLECTIONS AND USE
As
used in this Privacy Statement, “Personal Information”
means data and information that can be used to identify a
specific individual. However,
if you opt not to provide us with certain Personal
Information, you may be unable to participate in certain
promotions, receive product information, obtain online
services offered by us or acquire Services offered directly or
indirectly through the Site(s).
In addition to asking you for the Personal Information,
we may collect some other information as described below.
We use a variety of technologies on our Site(s) that
may collect that information in several different ways and at
several different points on the Site(s) including:
Submission
Of Information By You
When
you view or register to use our Site(s) and/or the Services,
you may be asked to provide certain personal information about
yourself for the purposes described in this Privacy Statement,
such as your name, mailing address, e-mail address, telephone
number, the company you work for, and your title.
For example, the Site(s) offers several opportunities
for users to register for promotional and informational
mailings, subscribe to our newsletter, register for Webinars
and other resources, apply to our Business Partner Program,
gain access to the Business Partner Resource area, and to
obtain assistance in evaluating our Services. These
registration forms enable you to opt-in to our mailing lists
and require you to give your contact information such as the
abovementioned information.
You
may also be required to provide a username and password (or we
may provide you with a password), which will be used to log-in
to your user account. It
is important that you protect and maintain the security of
your user account and the confidentiality of any Business
Partner access codes provided to you, and that you immediately
notify us of any unauthorized use of your user account or the
partner access codes. If
you forget your access codes, you may not be able to access
certain features or functionality of the Site(s) and/or the
Services, including but not limited to the ability to obtain
important Business Partner information.
If this should happen, you may e-mail us at
support@intelliclicksoftware.com
to request access codes, subject to our verification of other
information we maintain about you.
Information
We Collect By Automated Means (including Web Beacons and
Cookies)
From
time to time, other information may be collected from your
visits to the Site(s). Following
standard industry practice, we use IP Addresses, web beacons,
cookies, and other similar technologies now existing or
hereafter developed to gather information from visitors to our
Site(s) and from the emails that we send to users of our
Site(s) and other recipients of emails sent by us.
What
are IP Addresses?
An IP address is a unique identifier that certain
electronic devices (including, by way of example, your web
browser) use to identify and communicate with each other on
the Internet. When
you visit our Site(s), we may view the IP address of the
device you use to connect to the Internet.
We use this information to determine the general
physical location of the device and to understand from what
geographic regions our website visitors arrive at our Site(s).
We also may use this information to enhance our Site(s)
and Services.
What
are web beacons? Web
beacons (also called pixel tags) are tiny graphic files that
are included in HTML-encoded email messages.
When such a message is opened in an HTML-capable email
program, the recipient's computer will access our servers to
retrieve the web beacon file, allowing us to record and store
information such as company, name, email address, date and
time the recipient viewed the email message, if the
recipient's email program is capable of receiving HTML, and
other logging information.
We use this information to optimize delivery of future
messages to specific recipients and to provide information to
users with respect to emails they send or receive through our
systems.
What
are cookies? Cookies are a text–only
string of information that a website transfers to the cookie
file of the browser on your computer's hard disk so that the
website can remember your browser in the future. A cookie will
typically contain the name of the domain from which the cookie
has come, the "lifetime" of the cookie, and a value,
usually a unique number. When
you visit our website, open our email, or encounter our
Services online we may send you a cookie. Cookies may be used
in many ways: they allow us to verify the login status of
customers using products or services linked directly with our
website; track point of entry to point of registration for
those users participating in our Business Partner’s signup
programs; track and measure the success of a particular
marketing campaign; notify you of certain promotions, products
and services that we believe may be of interest to you; and
for other purposes permitted under applicable law.
Cookies also allow us to track overall site usage and
determine areas users prefer, enabling us to make your visit
to our website easier by recognizing you when you return and
helping to provide you with a customized experience.
We will link
data stored in cookies to the Personal Information you
submitted while on our Site(s). This
allows us to personalize user Site(s) preferences.
You
have the ability to accept or decline cookies by modifying the
settings in your browser. For more information on how to
manage cookies in your web browser, see the “Help” menu in
your browser, talk with your systems administrator, or read
general information available online such as at
http://www.aboutcookies.org.
If
you choose to disable cookies or reject/delete the cookie, you
can still browse our Site(s), but you may be unable to access
certain aspects of the Services available on the Site(s) or
have only limited access to some areas within our Site(s).
Our
Site(s) may contain hyperlinks or referral links to other
sites and places to view, enter and download information,
including registration for webinars, registration for 3rd
party services, including billing information, as well as
advertisements from companies with their own sites.
Business Partner links contain unique ids so that the
Site(s) can identify which Business Partner sent the lead.
These other websites operate independently from our
Site(s), are not under our control, and may independently
collect information about you.
Collection
Of Non-Personal Information
We
also aggregate non-personally identifiable information we
collect about you and your use of the Site(s) that is
transferred to us by your browser and/or by cookies when you
access our Site(s) and/or our online Services.
Also, you may be asked to provide non-personally
identifiable information while using certain features or
functionality available on the Site(s), such as your zip code
and information about Site(s) usage preferences (collectively,
“Non-Personal Information”).
Following standard industry practice, we use log files
to collect Non-Personal Information, including Internet
Protocol (IP) addresses, company names, hosts, browser types,
Internet Service Providers (ISPs), pages visited, referring
links and sources, exiting links, landing pages, platform
types, date/time stamps, and the aggregate numbers of visits.
Non-Personal Information collected from you is used for
various market research and Site(s) improvement purposes, such
as to analyze trends, target markets, improve our products and
services, administer the Site(s) and our online services,
track user movement in the aggregate, customize the user
experience and gather broad demographic information for
aggregate use.
Public Communications Features
From time
to time you may be able to participate in certain activities
on the Site(s), such as posting reviews, and user opinions,
and participating in user forms, chat rooms and/or bulletin
boards which give you the opportunity to communicate or share
information not just with us but with other users of the
Site(s) (altogether, “Public Communications Features”).
Be aware that when you volunteer information or create
a public profile in the course of your participation in our
Public Communications Features, you are also agreeing to allow
certain aspects of your Personal Information to be made
public. This
includes your username and any Personal Information or images
that you add to your signature, or that you include in any
upload or posting by you when using such Public Communications
Features. You
acknowledge and agree that we have no obligation to review,
censor, or in any manner control the content of these Public
Communications Features. Consequently,
we have no liability or responsibility for information made
available through these Public Communications Features and you
will be liable to us, and agree to hold us harmless from, for
any liability that we incur as a result of any information
submitted by you in or through the Public Communications
Features.
USE
OF PERSONAL INFORMATION
The
Personal Information we collect when you register for a user
account, or for one of the other abovementioned opt-in events
or Services, may be used by us as follows: (i) for our
internal tracking or research purposes, (ii) with respect to
Webinar order placement (including, without limitation, to
provide you with automated order updates via e-mail), (iii)
for information correction purposes, (iv) for our internal
records, (v) in order to contact you to respond to your
questions or requests or to provide you with technical
support, (vi) to provide you with information regarding
changes to the Site(s) which may affect your user account,
your use of the Site(s), and/or the products and services
available through the Site(s), (vii) for billing and
collection purposes, if applicable; (viii) to inform you of
any product or promotional offers we may have; and (ix) to
send you information you request about our company, products
and/or Services. Those who have signed up and subsequently
wish to withdraw their participation in these mailings may
opt-out of receiving future mailings at any time by clicking
on an unsubscribe link in such mailing or by contacting us as
described in this Privacy Statement.
We
will not share any Personal Information provided by our
cookies with any third party, with the exception of providing
3rd party affiliate providers and resellers with
your information because you have chosen to use our links to
visit their sites and take advantage of special promotions
provided by us, or you have requested follow up information to
be sent. By using our Site(s) you agree and acknowledge that
we may share Non-Personal Information (as defined in this
Privacy Statement) with such third parties.
Sharing
of Personal Information with Third Parties
We
will not share your Personal Information with third parties
other than as provided in this Privacy Statement. We may share
your Personal Information with third parties solely in one or
more of the following ways:
Third
Party Service Providers and Special Events
We
may contract with third party service providers and/or
Business Partners to perform services on our or your behalf.
These services may include, but are not limited to, webinar
registration, marketing services, e-mail delivery, Internet
Service Provider (“ISP”) or Email Service Provider
(“ESP”) hosting services, customer service, technical and
training services, data analysis, billing and collections, and
credit card processing. Other
than where you have a direct relationship or account with
them, third party service providers and/or Business Partners
we contract with for the provision of these services will be
permitted to obtain from us only such Personal Information as
they require to deliver those services.
When we have a contract with a Business Partner or
third party service providers, our contracts with these third
party service providers and/or Business Partners limit their
use of the information you provide, or that we collect from
our Site(s), to using that information for providing you the
Services you request through our Site(s), and prohibit them
from using any of your Personal Information for their own
purposes. Whenever
reasonably possible, we require the third party services
providers to maintain the confidentiality of the information
we provide to them.
If
you elect to participate in any promotions, surveys, blog
postings, questionnaires, downloads, events or other online
resources during your visit to our Site(s) and/or you use our
online Services, the rules or terms and conditions for those
activities, events, and/or Services may indicate that your
Personal Information will be shared with third parties. By
choosing to participate and submitting your Personal
Information with respect to such activities, events, and/or
Services you consent to disclosure of your Personal
Information to such third parties. Business Automation
Solutions is not responsible for and disclaims all liability
for any use of the information you choose to provide to such
third parties.
CORRECTION/UPDATING/REVIEWING
PERSONAL INFORMATION
You
may contact us at privacy@intelliclicksoftware.com and request
to review, amend, or delete your Personal Information
collected by us for marketing purposes.
OPT-OUT
If
you do not want to receive special offers, marketing
communications, newsletters or other promotional
communications (“Marketing Communications”) from us, you
may opt-out of future Marketing Communications by following
the steps described in each such Marketing Communication,
and/or you may send an e-mail to
privacy@intelliclicksoftware.com and include your name,
company, and email address(es) that you wish to exclude with a
written request to cease receipt of such Marketing
Communications. Please note that once we receive your request,
it may take an additional period of time for such opt-out to
become effective. Also note that if you opt-out of our
Marketing Communications we may still e-mail or communicate
with you, from time to time, if we need to provide you with
information or request information from you with respect to a
transaction initiated by you, a product or service you have
purchased or are participating in or for other legitimate
non-marketing reasons.
SAFETY,
SECURITY AND COMPLIANCE WITH LAW
We
may disclose any information, including Personal Information,
we deem necessary, in our sole discretion, to comply with any
applicable law; regulation; legal process; to enforce our
rights; to protect the safety and security of our Site(s), our
online Services or other users; or to respond to governmental
requests including national security, law enforcement, and/or
other issues of public importance.
We may also exchange information, including Personal
Information, with other companies and organizations for credit
fraud protection and risk reduction.
Privacy
Policies Of Linked Sites And Advertisers
Some
third party service providers, advertisers, and/or Business
Partners may require additional information from you and may
maintain their own Privacy Policies or terms of use, which we
strongly suggest you review if you visit any linked websites.
You are responsible for reviewing their specific
privacy policy provisions and terms of use, and determining
whether you wish to proceed with delivery of services from
such third party service providers, advertisers, and/or
Business Partners. We
cannot be held responsible for privacy compliance by third
party service providers and/or Business Partners.
As such, we disclaim, and you agree to hold us harmless
from, all liability for any use by any third party arising
from their use of any information you choose to provide to
such third parties.
Linked websites are not reviewed, controlled or examined
by us and we are not responsible for the products, resources,
information, advertising, or other materials, of any linked
website or any link contained in a linked website. The
inclusion of any link does not imply endorsement by us.
In addition, please be aware that your use of any
linked site is subject to the terms and conditions applicable
to that site. Please
direct any questions regarding linked sites to the webmaster
of that website. In
no event shall we or any of our officers, employees, agents or
affiliates be liable, directly or indirectly, under any theory
of law (contract, tort, negligence or otherwise), to you or
anyone else, for any claims, losses or damages, direct,
indirect, special, incidental, consequential or punitive,
arising or resulting from, or occasioned by, the creation, use
of or reliance on the Site(s), any third party websites or the
information, resources or material accessed through any such
websites.
Children’s Online Privacy Protection
Act
This
site is not intended for children under the age of 13 and we
do not knowingly collect any Personal Information from such
children. Children
under the age of 13 should not use our Site(s) or our online
services at any time, except in the presence of, and with the
express consent of, the child’s parents or legal guardian.
In the event that we learn that we have inadvertently
gathered Personal Information from children under the age of
13, we will use reasonable efforts to erase such information
from our records.
Information for Persons Outside of the
United States
By
consenting to this Privacy Statement, you confirm that your
command and knowledge of English (or such other language, if
this Privacy Statement is being provided to you by us in such
other language) is sufficient to understand the terms and
conditions set forth herein.
For persons in European Union countries, as used
herein, terms such as "Personal Information" refer
to "personal data" as defined by the Data Protection
Directive 95/46/EC of the European Parliament and of the
Council of 24 October 1995 for the protection of individuals
with regard to the processing of personal data and on the free
movement of such data (the "Directive"). You agree
that by using the Site(s) and the Services, your personal data
will be transferred to Business Automation Solutions’
servers located in the
United States
(and/or other jurisdictions outside of the European Economic
Area depending on your use of the Services) in connection with
the purposes stated in this Privacy Statement.
You understand that the laws with respect to the
protection of personal data in those jurisdictions may not
have the same data protection laws as the country in which you
reside and may not be as stringent as those in the country in
which you reside. By
using the Site(s) and submitting Personal Information, you
consent to the collection and use of your Personal Information
by us as described in this Privacy Statement and the transfer
of your Personal Information as stated in this Privacy
Statement.
Business
Transitions
We
reserve the right to transfer your Personal Information to any
of our subsidiaries or companies under common ownership with
us in an internal reorganization by updating this Privacy
Statement to reflect the name of the transferee company.
In the event we undergo a business transition involving
a third party acquirer (a “Successor Organization”), such
as a merger, acquisition by another company, or sale of all or
a portion of our assets,
we may transfer your Personal Information to the Successor
Organization.
SECURITY
We
periodically review and update our security practices to
consider evolving security measures to protect the security of
your Personal Information both online and offline. Our
corporate values, ethical standards, policies, and practices
are committed to the protection of customer information.
In general, our business practices limit employee
access to confidential information to those employees,
subcontractors, 3rd parties and affiliates that we
reasonably believe need such information to do their jobs.
Notwithstanding
anything contained in this Security Section, while we take
reasonable precautions against possible security breaches of
the Site(s) and our customer databases and records, no website
or Internet transmission is completely secure.
Consequently, we cannot and do not guarantee that
unauthorized access, hacking, data loss, or other breaches
will never occur.
UPDATES
TO OUR PRIVACY POLICY
We
may update or change this Privacy Statement from time to time
and without prior notice to you.
We will post a prominent notice on this web page to
notify you of any significant changes to our Privacy Statement
and indicate at the top of the Privacy Statement when it was
most recently updated.
YOUR
CHOICES
If
you would like to update your contact information or
preferences, have your information removed from our mailing
lists, or have any questions, comments, or concerns regarding
our Privacy Statement, please contact us in writing by:
emailing
us at: privacy@intelliclicksoftware.com
or,
writing us at:
Business
Automation Solutions, Inc.
ATTN:
PRIVACY
3821 Lizette Lane
Glenview
,
IL
60026
USA
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